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Ticco IOI Mall Puchong

Updated 2026-07-10 · 2,299 reviewed · 200 listed · Scored from 343 Google reviews · How we rank ›

4.4(343) 72 composite score See reviews on Google ✓ Verified
Bakery & Dessert CafeSpecialty Coffee
Ticco IOI Mall Puchong
Services
Bakery & Dessert Cafe, Specialty Coffee
Reviews
343

What recent reviews say

Ticco's Swiss rolls earn consistent praise for their soft texture and subtle flavour balance, made with premium ingredients in small batches you can watch being prepared. The space feels comfortable and Instagram-worthy, popular with dessert enthusiasts. However, busy periods expose gaps: stock runs out even when customers queue for posted timings, service can feel indifferent, and coffee arrives lukewarm with weak flavour. Prices range RM28-41 per roll with drinks, a premium for what several reviewers felt was overhyped quality once supply or service stumbled.

Their specialty lies in cake rolls, particularly matcha and sesame kinako varieties, backed by 78% five-star ratings. But inconsistency-whether staff attention, drink preparation, or batch availability-trips up first-time and repeat visitors alike. Best as a weekend dessert stop if you arrive early and expect to wait, not as a reliable cafe for hot coffee.

Praised for
  • soft, fluffy Swiss rolls with balanced flavour
  • fresh, quality desserts with premium ingredients
  • pleasant ambience and aesthetic setting
  • attentive staff, open kitchen visible
Watch-outs
  • stock and timing management during peak hours
  • inconsistent service and staff attentiveness
  • coffee quality and temperature issues
  • high prices relative to portion size
great-ambiencefresh-pastriesinstagrammable-decoroverpricedinconsistent-qualityslow-servicecozy-atmosphere
Best for: Dessert lovers seeking premium Swiss rolls on weekend visits, not daily coffee drinkers.
Think twice if: Come early if you visit at peak times; stock sells out despite posted timing, and service can lag. Coffee quality varies; order dessert instead.

Strengths

  • Small-batch Swiss rolls (RM28–RM35) with balanced, subtle flavours
  • Specialty coffee featuring exclusive El Salvador beans
  • Visible open kitchen and premium plating

Worth knowing

  • Swiss rolls priced RM28–RM35 per roll; one roll serves 8–10 people
  • Cheesecakes start at RM28
  • Coffee uses exclusive El Salvador beans
  • Bakes in small batches throughout the day
  • Rolls come unsliced with cutlery provided
  • Matcha roll cost noted at RM39 plus tax (RM41 nett)
  • Manager described as 'chinese uncle' by a customer during stock shortage incident on Sunday 19 April 2026

What reviews say by service

Bakery & Dessert Cafe
Swiss rolls win consistent praise for soft, fluffy texture and balanced flavour; inconsistent stock management at peak times frustrates customers.
Specialty Coffee
El Salvador beans praised for smooth, aromatic taste by one reviewer; others report weak coffee flavour, insufficient heat, and poor drink preparation.

How it compares

  • Rated 4.4 against a 4.48 average across the 51 bakery & dessert cafe businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
266
4
21
3
10
2
12
1
34

Common questions

How long is one Swiss roll?
One roll serves 8–10 people. Rolls arrive unsliced; cutlery is provided for you to cut your own portions.
What time should I visit to buy a Swiss roll?
Batches bake throughout the day in small quantities, so items may sell out at peak times. Morning visits are safer; afternoon visits risk waiting or finding stock depleted despite posted times.
What is the price range for desserts?
Swiss rolls cost RM28–RM35 per roll; cheesecakes start at RM28. Add drinks at standard cafe pricing (noted up to RM41 total for roll plus beverage after tax).
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Last updated 2026-07-10