Puchong Cafe
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Tealive Puchong Permai 2

Updated 2026-10-08 · 2,273 reviewed · 220 listed · Scored from 47 Google reviews · How we rank ›

2.6(47) 47 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Specialty Coffee
Tealive Puchong Permai 2
Location
Taman Puchong Permai, Puchong
Price
moderate
Service
Specialty Coffee
Reviews
47
Ranking
#157 in Specialty Coffee

Google Business Profile is the source for the business data shown here, last checked 2026-10-08. Details taken from their website were fetched 2026-07-10.

What reviewers think

Service swings wildly here. A handful of reviewers praise staff warmth and quick problem-fixing, but the majority encounter rude, impatient staff with stiff expressions and slow order fulfillment. Drink orders often arrive wrong or poorly made-undersweetened, wrong base, skimpy toppings-and staff rarely own mistakes without frustration.

Praised for
  • friendly staff when engaged
  • responsive to complaints
  • supports elderly customers
Watch-outs
  • staff rudeness and tight expressions
  • slow service
  • order mix-ups
  • inconsistent drink quality
slow-servicefriendly-staffinconsistent-quality
Think twice if: Expect slow service and staff with poor attitude; order clarity and quality checks matter since mix-ups happen.

Strengths

  • refund/fix without hesitation when asked
  • some staff treat customers with warmth

Worth knowing

  • Manager Tasha handled refund without hesitation for tasteless Grab order
  • staff sometimes serve last-ordered customers first despite large batch orders
  • common complaint: underpouring boba and syrup

How it compares

  • Rated 2.6 against a 4.38 average across the 182 specialty coffee businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 0
Review volume 73
Review recency 100
Review sentiment 33
Profile completeness 75
Verification 30

Rating breakdown

5
14
4
5
3
1
2
3
1
24

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Last updated 2026-10-08