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Tealive Puchong Permai 2

Updated 2026-07-10 · 2,299 reviewed · 200 listed · Scored from 45 Google reviews · How we rank ›

2.5(45) 46 composite score See reviews on Google ✓ Verified Publishes prices moderate
Specialty Coffee
Tealive Puchong Permai 2
Price
moderate
Service
Specialty Coffee
Reviews
45

What recent reviews say

Most reviews describe a frustrating visit: orders go wrong, staff behave dismissively or rudely, and service drags. Two customers did praise management for fixing mistakes without question, but this bright spot barely registers against the weight of bad interactions. The branch struggles with order accuracy, drink preparation consistency, and staff tone.

Praised for
  • responsive management for order issues
  • clear order confirmation at counter
Watch-outs
  • rude, impatient staff
  • inconsistent order fulfillment
  • slow service
  • staff unfriendliness and poor attitude
slow-serviceinconsistent-quality
Think twice if: People who value friendly service and order accuracy should think twice; most recent visits report rude staff and wrong drinks.

Strengths

  • management resolves errors quickly
  • promotions available (2nd cup RM1.10, Buy 10 Free 1)

Worth knowing

  • Manager Tasha responded to a Grab order complaint and issued a full refund without pushback
  • orders frequently come wrong or with substitutions (mousse vs. regular, full cups when asked for light)

What reviews say by service

Specialty Coffee
drinks often taste wrong (no sugar, incorrect customisations); boba portions sometimes skimpy despite add-ons

How it compares

  • Rated 2.5 against a 4.4 average across the 166 specialty coffee businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 72
Review recency 100
Review sentiment 30
Profile completeness 75
Verification 30

Rating breakdown

5
12
4
5
3
1
2
3
1
24

Common questions

Can I get a discount on multiple orders?
Yes. 2nd cup costs RM1.10, and a Buy 10 Free 1 promotion is available (free drink on your 11th purchase).
What if my order arrives wrong?
Contact the branch or Tealive directly; management has refunded incorrect orders without hesitation in recent cases.
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Last updated 2026-07-10