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Tealive | Bandar Puchong Jaya Shoplot

Updated 2026-07-10 · 2,299 reviewed · 200 listed · Scored from 94 Google reviews · How we rank ›

3.1(94) 53 composite score See reviews on Google ✓ Verified Publishes prices moderate
Study & Laptop-Friendly Cafe
Tealive | Bandar Puchong Jaya Shoplot
Price
moderate
Service
Study & Laptop-Friendly Cafe
Reviews
94

What recent reviews say

Staff rudeness dominates feedback across reviews spanning months. Multiple customers report being spoken to sharply, ignored, or hung up on. Separately, drink quality swings badly between outlets and visits, with several saying milk teas arrived either flavourless or overly foamy. The location itself (quiet, roomy) suits laptop work, but inconsistent service and beverage execution undermine that advantage.

Praised for
  • quiet, work-friendly environment
  • comfortable seating and space
  • specialty beverages available
Watch-outs
  • consistently rude and impatient staff
  • inconsistent drink quality and taste
  • poor staff training and POS system knowledge
slow-servicefriendly-staffspacious-seatinginconsistent-qualitycozy-atmosphere
Best for: students and professionals needing a quiet, spacious place to work
Think twice if: you expect reliable drink quality or courteous counter service; multiple complaints about rude staff and taste inconsistency

Strengths

  • quiet study environment with minimal ambient noise
  • spacious seating suitable for meetings or laptop work

Worth knowing

  • Staff member named Fara reported by customer for rudeness
  • Multiple reviews mention staff hanging up calls or speaking loudly at customers
  • Grab order errors (items missing or incorrect items)
  • POS system issues with voucher redemption and promotion processing
  • Roasted milk tea and Hojicha milk tea noted as tasting inconsistent (overly foamy or flavourless) compared to other outlets

What reviews say by service

Study & Laptop-Friendly Cafe
Customers praise quiet space and ample seating for work, but inconsistent staff behavior and drink quality issues undermine the experience

How it compares

  • Rated 3.1 against a 4.4 average across the 63 study & laptop-friendly cafe businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 86
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
20
3
11
2
0
1
33

Common questions

Is it good for studying or meetings?
The outlet is quiet with comfortable seating and ample space, making it suitable for solo work or face-to-face meetings. However, music volume is sometimes louder than preferred by some.
What is the Thursday promotion?
The business states a 2nd cup promotion on Thursday at RM1.10.
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Last updated 2026-07-10