The café draws dog owners for its rare indoor free-roam policy and staff who actively manage pet comfort. Reviewers consistently praise the spotless atmosphere, welcoming team, and decent food quality, though a handful mention air concerns and occasional kitchen inconsistencies.
Food quality is reliable but uneven: matcha and hot dishes please most, though one guest found cold components and undercooked chicken. The space suits families and pet groups equally well. Payment is cash only, which some find inconvenient.
Cheap, quality drinks in a well-set-up space with good choices and decent coffee keep reviewers coming back. Long waits and patchy staff attentiveness during peak hours, especially around promos, can sour the experience.
Soufflé Dessert Cafe draws crowds for their warm soufflés and crispy waffles with ice cream, served in a clean, calm-looking setting. However, noise levels spike when busy, staff have shown dismissive attitudes about order mix-ups rather than apologizing, and waits can stretch beyond an hour despite menu warnings.
Most visits land on ice cream and waffles that keep people coming back, a pleasant design, and attentive staff who remember regulars by name. Service varies sharply by shift: some staff are warm and generous with samples, while others have been curt, dismissive of quality issues, or made customers feel unwelcome. The IOI Boulevard location struggles to match the consistency reviewers expect from the chain. Recent visits highlight kitchen slip-ups with undercooked waffles, met with staff who treated it as normal rather than fixing it. Loyal customers note this outlet feels less polished than others in the Inside Scoop family, though the flavors (especially matcha and Kek Batik) and the space itself remain strong draws.
Last updated 2026-07-10
