Puchong Cafe
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Soufflé Dessert Cafe • Puchong

Updated 2026-07-10 · 2,299 reviewed · 200 listed · Scored from 1,352 Google reviews · How we rank ›

4.2(1352) 69 composite score See reviews on Google ✓ Verified moderate
Bakery & Dessert CafeSpecialty CoffeeBreakfast & Brunch CafeAesthetic / Instagrammable CafeStudy & Laptop-Friendly Cafe
Soufflé Dessert Cafe • Puchong
Price
moderate
Services
Bakery & Dessert Cafe, Specialty Coffee, Breakfast & Brunch Cafe
Reviews
1352

What recent reviews say

Soufflé Dessert Cafe draws crowds for their warm soufflés and crispy waffles with ice cream, served in a clean, calm-looking setting. However, noise levels spike when busy, staff have shown dismissive attitudes about order mix-ups rather than apologizing, and waits can stretch beyond an hour despite menu warnings.

Praised for
  • delicious soufflé and waffles
  • clean, pleasant space
  • good value for money
  • unique dessert quality
Watch-outs
  • staff rudeness and poor attitudes
  • long wait times (1-2 hours)
  • excessive noise and poor acoustics
  • inconsistent order accuracy
good-coffee-qualityslow-servicenoisyfriendly-stafffresh-pastriesgreat-ambienceinstagrammable-decorlong-wait-timesinconsistent-quality
Best for: visitors willing to wait for dessert who go off-peak or early evening
Think twice if: loud environment and staff defensiveness over order mistakes are turn-offs for you

Strengths

  • signature warm soufflés with cold ice cream contrast
  • thick, crispy waffles
  • clean venue with paid-first-order system
  • popular, high-traffic location

Worth knowing

  • Soufflé items carry a 30-40 minute wait time, clearly listed on menu
  • Pay-first ordering at counter before seating
  • Empty café walls create acoustic echo and noise amplification when crowded
  • Multiple reports of staff dismissing customers about vanilla vs. tiramisu ice cream confusion
  • Toilet location near seating creates odour issues

What reviews say by service

Bakery & Dessert Cafe
Soufflé and waffle quality is consistently praised; soft serve ice cream receives mixed feedback.
Specialty Coffee
No clear review evidence on coffee quality.
Breakfast & Brunch Cafe
Waffles and soufflés are breakfast items reviewers enjoy, but waits exceed 30 minutes during busy periods.
Aesthetic / Instagrammable Cafe
Clean, pleasant appearance noted, but noisy and empty-walled acoustics diminish the sit-down experience.
Study & Laptop-Friendly Cafe
Noise levels make focus or conversation difficult when busy; not suitable for working or studying.

How it compares

  • Rated 4.2 against a 4.48 average across the 51 bakery & dessert cafe businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
711
4
389
3
111
2
46
1
95

Common questions

How long do soufflés take?
The menu lists 30-40 minutes for soufflé items, though waits can stretch to 1-2 hours during peak times.
Do I order at the table or counter?
You order and pay at the counter first, then are seated.
Is it a quiet place to chat?
No. The space has poor acoustics and becomes very loud when crowded; reviewers report difficulty hearing each other and noise audible from outside.

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Last updated 2026-07-10