Google Business Profile is the source for the business data shown here, last checked 2026-10-08. Details taken from their website were fetched 2026-07-10.
Most visitors describe a clean, minimalist space with warm staff and good coffee. The shop holds a 4.8 rating from 118 Google reviews, and 92% of those are five-star. Many guests come to work or study here, and several say they return often.
Guests name the pistachio croissant and tau fu fah latte as highlights, plus a cute duck with each coffee. Restrooms earn praise for heated Japanese toilets and Aesop hand soap. Caveats: no decaf, and one guest found an iced matcha too milky and bland, with oversized ice.
The 2.9 rating from 9 Google reviews splits sharply, with over half at one or two stars. Morning rushes draw the sharpest complaints: one barista handling app orders, and one guest waiting over half an hour. Staff earn praise for warmth, and one reviewer called the drink delicious.
Staff rudeness dominates complaints here, with reviewers documenting repeated dismissive attitudes, loud responses, and order errors across multiple visits. The quiet environment and spacious seating appeal to people working or meeting, but inconsistent drink preparation and a pattern of staff impatience undermine the experience consistently. Specialty tea drinks form the core menu; staff struggles with POS systems and voucher redemptions. The shop works for focused study time when staff mood cooperates, but service reliability remains the core problem. Reviewers compare drink quality unfavourably to other Tealive outlets.
Dessert gets most of the praise at this 4.9-rated spot with 827 Google reviews. Recent visitors single out the bingsu, especially the tirabingsu and black sesame, plus the tiramisu and French toast. Staff get kind mentions and the seating feels cozy. One 4-star visitor found parking hard and noticed a lingering smell.
Last updated 2026-10-08
