
Inside Scoop IOI Boulevard Puchong
Most visits land on ice cream and waffles that keep people coming back, a pleasant design, and attentive staff who remember regulars by name. Service varies sharply by shift: some staff are warm and generous with samples, while others have been curt, dismissive of quality issues, or made customers feel unwelcome. The IOI Boulevard location struggles to match the consistency reviewers expect from the chain. Recent visits highlight kitchen slip-ups with undercooked waffles, met with staff who treated it as normal rather than fixing it. Loyal customers note this outlet feels less polished than others in the Inside Scoop family, though the flavors (especially matcha and Kek Batik) and the space itself remain strong draws.

