Most customers praise the coffee quality and staff warmth, particularly baristas Fatihah, Aida, Syamimi, and Mimi who are repeatedly named for attentiveness and genuine friendliness. Multiple regulars describe the coffee as balanced and worth the price.
A small minority report order mistakes or thin, watery brews that taste nothing like what was ordered. One complaint noted staff refused to let customers use bins after 9:30 PM despite the shop being open until 10 PM. The inconsistency suggests occasional SOP lapses rather than systemic failure.
A budget cafe in the mall food court with uneven execution. Reviewers praise the low prices, relaxed space, and occasional decent coffee, but several report watery drinks and staff who seem disengaged. Limited review evidence overall.
Milk & Barley earns strong marks for pastry craft and mochi; the 18-layer croissant tart draws praise for its distinct flaky layers, while the mochi range (Dubai chewy, Coco, Golden Cheese) consistently impresses. The DIY fresh milk fill-your-own-bottle service adds a memorable touch. One reviewer noted staff demeanour shifted with order size, though others praised specific staff like Ms Shaa for attentiveness.
Ticco's Swiss rolls earn consistent praise for their soft texture and subtle flavour balance, made with premium ingredients in small batches you can watch being prepared. The space feels comfortable and Instagram-worthy, popular with dessert enthusiasts. However, busy periods expose gaps: stock runs out even when customers queue for posted timings, service can feel indifferent, and coffee arrives lukewarm with weak flavour. Prices range RM28-41 per roll with drinks, a premium for what several reviewers felt was overhyped quality once supply or service stumbled. Their specialty lies in cake rolls, particularly matcha and sesame kinako varieties, backed by 78% five-star ratings. But inconsistency-whether staff attention, drink preparation, or batch availability-trips up first-time and repeat visitors alike. Best as a weekend dessert stop if you arrive early and expect to wait, not as a reliable cafe for hot coffee.
Last updated 2026-07-10
