Puchong Cafe
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Auntie Anne's @ IOI Mall Puchong

Updated 2026-10-08 · 2,273 reviewed · 220 listed · Scored from 47 Google reviews · How we rank ›

2.4(47) 47 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Specialty CoffeeBakery & Dessert Cafe
Auntie Anne's @ IOI Mall Puchong
Location
Bandar Puchong Jaya, Puchong
Price
moderate
Services
Specialty Coffee, Bakery & Dessert Cafe
Reviews
47
Ranking
#158 in Specialty Coffee
Best for
Chocolate-sauce fans who eat their pretzels right after buying

Google Business Profile is the source for the business data shown here, last checked 2026-10-08. Details taken from their website were fetched 2026-07-10.

What reviewers think

Recent feedback leans heavily negative, with 60% of ratings at one or two stars. Complaints focus on pretzels and nuggets that feel hard, burnt or bland. Slow service and missing items come up too. A few people still enjoy the chocolate sauce and the eclair sticks.

Praised for
  • Chocolate dipping sauce
  • Chocolate eclair sticks
  • Jumbo cheese sausage
Watch-outs
  • Hard, burnt or bland pretzels and nuggets
  • Bread texture differs from other outlets
  • Slow service
  • Wrong, missing or overcharged items
inconsistent-qualityslow-serviceoverpriced
Best for: Chocolate-sauce fans who eat their pretzels right after buying
Think twice if: Reviews flag hard or burnt items, slow service, and billing or order errors.

Strengths

  • Chocolate dipping sauce
  • Chocolate eclair pretzel sticks
  • Wide pretzel and nugget range per website

Worth knowing

  • Website lists 12 items, from Pretzel Original at RM 4.90 up to Jumbo Sausage at RM 11.90
  • One reviewer says they were charged for two sausages after ordering one
  • A reviewer says a refund was refused for a missing pretzel
  • A delivery rider reported an order handed to someone else at the counter

What reviews say by service

Bakery & Dessert Cafe
Several reviewers call the pretzels and nuggets hard, burnt, or tasteless.
Bakery & Dessert Cafe
Chocolate dipping sauce and chocolate eclair sticks get the few clear compliments.

How it compares

  • Rated 2.4 against a 4.38 average across the 182 specialty coffee businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 0
Review volume 73
Review recency 99
Review sentiment 33
Profile completeness 75
Verification 30

Rating breakdown

5
10
4
4
3
5
2
4
1
24

Questions people ask

How much do the pretzels cost?
Their website lists Pretzel Original at RM 4.90 and the flavoured pretzels at RM 5.90.
Does this outlet take cash?
One reviewer says it does not. No other review confirms this, so ask at the counter before paying.

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Last updated 2026-10-08