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ZUS Coffee - IOI RIO City, Puchong

Updated 2026-10-08 · 2,273 reviewed · 220 listed · Scored from 372 Google reviews · How we rank ›

3.9(372) 66 composite score See reviews on Google ✓ Google-verified moderate
Specialty CoffeeStudy & Laptop-Friendly Cafe
ZUS Coffee - IOI RIO City, Puchong
Location
Bandar Puteri Puchong, Puchong
Price
moderate
Services
Specialty Coffee, Study & Laptop-Friendly Cafe
Reviews
372
Ranking
#109 in Specialty Coffee
Best for
Takeaway and delivery regulars who double-check their orders

Google Business Profile is the source for the business data shown here, last checked 2026-10-08. Details taken from their website were fetched 2026-07-10.

What reviewers think

Ratings average 3.9 across 372 Google reviews, and opinions split. Several praise friendly staff, a pleasant space, and quick orders. Others report rude replies, ignored order notes, and mixed-up drinks. Slow prep on a quiet afternoon and a very cold air conditioner also came up.

Recent shift: One 2-star reviewer says order quality has slipped compared with earlier visits.

Praised for
  • Friendly staff praised repeatedly
  • Pleasant, comfortable environment
  • Quick orders on some visits
  • Delivery orders from this branch
Watch-outs
  • Rude or dismissive replies from some staff
  • Order notes and requests ignored
  • Mixed-up orders, including delivery
  • Slow drinks on a quiet afternoon
  • Very cold air conditioning
friendly-staffgreat-ambienceslow-serviceinconsistent-qualityair-conditioning-issues
Best for: Takeaway and delivery regulars who double-check their orders
Think twice if: Think twice if special requests matter; several reviews describe ignored notes and rude replies.

Strengths

  • Friendly staff praised repeatedly
  • Pleasant, comfortable environment
  • Delivery and pickup listed on the website

Worth knowing

  • A recent 1-star review asked the outlet manager to address barista manners.
  • One reviewer said staff did not seem to know the signature Thunder drink.
  • A 4pm Saturday visit with no crowd still saw drinks take over 10 minutes.
  • A 2-star reviewer said delivery orders from this branch were getting mixed up.

What reviews say by service

Specialty Coffee
Drink feedback is split: one reviewer found a blue drink tasted like cough syrup, while another enjoyed a genmaicha latte.

How it compares

  • Rated 3.9 against a 4.38 average across the 182 specialty coffee businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 29
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
49
3
34
2
11
1
62

Questions people ask

Does this branch offer delivery?
Its website lists coffee delivery and pickup. A reviewer says they often order delivery from this branch, though some orders were mixed up.
Is the air conditioning strong?
One reviewer found it very cold and advised visitors to come prepared.

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Last updated 2026-10-08