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The Coffee Bean & Tea Leaf

Updated 2026-10-08 · 2,273 reviewed · 220 listed · Scored from 1,032 Google reviews · How we rank ›

4.2(1032) 72 composite score See reviews on Google ✓ Google-verified moderate
Specialty CoffeeStudy & Laptop-Friendly CafeAesthetic / Instagrammable CafeBreakfast & Brunch CafeBakery & Dessert Cafe
The Coffee Bean & Tea Leaf
Location
Bandar Puteri Puchong, Puchong
Price
moderate
Services
Specialty Coffee, Study & Laptop-Friendly Cafe, Aesthetic / Instagrammable Cafe
Reviews
1032
Ranking
#104 in Specialty Coffee
Best for
Dessert fans and friends wanting roomy seats for a casual catch-up

Google Business Profile is the source for the business data shown here, last checked 2026-10-08. Details taken from their website were fetched 2026-07-10.

What reviewers think

Many visitors describe the seating as roomy and the space as cosy, and several say the staff are friendly. Desserts are the most repeated praise, with tiramisu and a double chocolate treat singled out. Ordering speed is mixed: some call it fast, while one reviewer called service extremely slow.

Staff named Mai and Nabila get personal praise for being friendly and helpful. Several one and two star reviews from the past month describe rude counter staff, watery mocha, and tough bread. One delivery drink arrived nearly a quarter spilled. One reviewer found parking a little difficult. Their website lists coffee, tea, sandwiches, desserts and cakes.

Recent shift: A few reviews from the past month say food quality has slipped and staff have changed, with rude service on recent visits.

Praised for
  • Friendly, helpful staff
  • Roomy indoor and outdoor seating
  • Desserts like tiramisu and a double chocolate treat
  • Fast ordering on some visits
Watch-outs
  • Rude counter staff in recent visits
  • Tough bread and slipping food quality
  • Watery mocha and a partly spilled delivery drink
  • Parking a little difficult
friendly-staffgreat-ambiencecozy-atmospherespacious-seatinginconsistent-qualitylimited-parking
Best for: Dessert fans and friends wanting roomy seats for a casual catch-up
Think twice if: Think twice if you need reliably polite service or consistent food quality.

Strengths

  • Friendly, helpful staff
  • Roomy indoor and outdoor seating
  • Well-liked desserts such as tiramisu

Worth knowing

  • Staff member Mai is praised as friendly, polite, and attentive at the counter.
  • Staff member Nabila is praised for friendly, easy-to-deal-with service.
  • Website claims the business has operated since 1963, written as '63.
  • One reviewer says refills are available on coffee.

What reviews say by service

Specialty Coffee
Some drinks praised, but one mocha tasted watery and another reviewer found the aroma weak.
Bakery & Dessert Cafe
Desserts draw repeat praise, especially tiramisu and a double chocolate dessert.
Breakfast & Brunch Cafe
Butter kaya toast on brioche liked, but bread in a bagel sandwich drew complaints.

How it compares

  • Rated 4.2 against a 4.39 average across the 72 breakfast & brunch cafe businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
530
4
303
3
97
2
31
1
71

Questions people ask

Is there a lot of seating?
Reviewers describe the seating as spacious, both inside and outside the shop.
How fast is the service?
Some reviewers call ordering fast, while one reported extremely slow service.
Is parking easy?
One reviewer found parking a little difficult.
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Last updated 2026-10-08