Nine of ten reviews praise the pasta, chicken chop, and mains as tasty and generously portioned, with staff described as friendly and service fast. One recent complaint cited oily fries, soggy mantou, and inconsistent flavours, though most reviewers find the prices fair and atmosphere welcoming.
Every review in the sample is one star. Staff rudeness dominates complaints, from ignoring customers to refusing to follow app instructions. Order accuracy fails repeatedly: missing mousse, no pearls despite requesting them, sugar levels ignored. Wait times and staff distraction (phones) during lunch hours frustrate customers.
Five-star reviewers praise warm staff and quality cakes, though a few name individual servers like Aida and Masrita. But half the one-star reviews describe cancellations without notice, cakes that taste stale or plastic-like, and service waits stretching to two hours. Quality swings sharply: some say fresh, tasty food delivered fast; others report inconsistent cake texture and taste, wrong items, and writing on cakes done poorly. The upstairs seating includes a lift and restrooms. Specialty coffee appears rarely in reviews. Study atmosphere is not mentioned. The business states it operates since 1997 and offers halal certification, yet reviews focus mainly on cake orders (especially via Grab) and sit-down food service, not coffee. Staff names like Aida and Masrita surface in praise, but operational inconsistency dominates the lower ratings.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-10
