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HWC Coffee - PFCC

Updated 2026-07-10 · 2,299 reviewed · 200 listed · Scored from 28 Google reviews · How we rank ›

4.6(28) 75 composite score See reviews on Google ✓ Verified Publishes prices moderate
Specialty Coffee
HWC Coffee - PFCC
Price
moderate
Service
Specialty Coffee
Reviews
28

What recent reviews say

Staff at this HWC Coffee kiosk greet regulars by name and recall their usual orders, creating a personal touch that keeps customers returning. The specialty coffee itself-lattes, cappuccinos, and signature matcha drinks-earns consistent praise for smooth flavour and quality, backed by their SCAA 91-point recognition. Service is fast for takeaway orders despite the compact booth setup near PFCC entrance.

The catch is the format: no dine-in seating, just grab-and-go. One reviewer waited 15 minutes despite being the only customer, suggesting service can slip during gaps. Most customers embrace the speed, but the minimal space limits lingering. Staff like Nurul, Umi, and Shakti drive the positive vibe through attentiveness and genuine smiles.

Praised for
  • friendly and attentive staff
  • high-quality specialty coffee
  • fast, efficient service
  • staff remember regular orders
  • consistent taste
Watch-outs
  • limited seating (kiosk format)
  • occasional long wait times
  • inconsistent service across locations
good-coffee-qualityfriendly-stafflimited-parking
Best for: office workers and shoppers needing quality takeaway coffee nearby
Think twice if: you want to sit down; this kiosk has no seating and service can be slow when staff are solo

Strengths

  • SCAA-certified specialty coffee (91 points)
  • staff recognise regulars and their preferences
  • quick service for takeaway orders
  • matcha and bottled coffee options

Worth knowing

  • Staff named Nurul, Umi, Shakti, and Breyzelly regularly praised for remembering orders and friendly demeanour
  • Compact kiosk booth located at PFCC tower 4-5 entrance
  • Coffee Hunter subscription available
  • Offers latte art on takeaway drinks

What reviews say by service

Specialty Coffee
Lattes and cappuccinos consistently smooth and aromatic; matcha strawberry latte a standout; 91-point SCAA rating confirmed by customers

How it compares

  • Rated 4.6 against a 4.4 average across the 166 specialty coffee businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we scored this

How We Score
Star rating 67
Review volume 63
Review recency 98
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
2
3
1
2
0
1
2

Common questions

Do I need to sit down to order?
No. HWC PFCC is a kiosk with no dine-in seating. All orders are takeaway or delivery.
What's the signature coffee?
Lattes, cappuccinos, and matcha drinks are the most praised. Their Americano (RM9.90) and Caffe Latte (RM12.90) are bestsellers. Bottled versions cost RM31.90–RM44.90.
Do baristas remember my order?
Regular customers report staff like Nurul and Umi recall their usual preferences and greet them by name.
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Last updated 2026-07-10