38 low data
Coffee Factory
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee
BMS Organics Setiawalk
Specialty Coffee
- Service
- Specialty Coffee
- Reviews
- 182
What recent reviews say
Most visits feel relaxed and welcoming. Staff including Ally go out of their way to help, and the vegetarian menu-carbonara spaghetti, oat milk soups, fresh salads-arrives tasty and plentiful. The space suits a quiet lunch break.
Lunch rushes expose strain: waits stretch past an hour even when near-empty. One reviewer watched meals microwaved rather than cooked to order. RM19+ for vegetable rice gave some pause on value, though the kitchen's reliance on prep work and small staffing during peak times explains the bottleneck.
Praised for
- friendly and attentive staff (especially Ally)
- delicious vegetarian and plant-based food
- peaceful, comfortable environment
- fresh ingredients and healthy options
- generous portions
Watch-outs
- slow service during lunch hours
- lengthy wait times despite low customer count
- pricing perceived as high for portion sizes
friendly-stafffresh-pastriescozy-atmospherelong-wait-timesoverpriced
Best for: Vegetarian lunch-seekers who value atmosphere and staff care over speed.
Think twice if: Avoid lunch hour if you are short on time; waits commonly exceed 40 minutes.
Strengths
- vegetarian menu with genuine flavour and fresh prep
- staff built relationships with regulars
- integrated organic retail (oat milk, tonics, cooking ingredients)
- calm, office-worker-friendly setting
Worth knowing
- Staff member Ally praised by name across multiple reviews for friendliness and helpfulness
- Oat milk drinks sourced from Oat Story
- Specific dishes praised: pepper oatmilk soup mee xian, carbonara spaghetti
- Reviewer observed food microwaved in-store rather than freshly cooked to order
How it compares
- Rated 4.6 against a 4.4 average across the 166 specialty coffee businesses listed here.
- Has more Google reviews than 62% of the businesses in this directory.
How we scored this
How We Score Star rating 72
Review volume 98
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
151
4
15
3
5
2
4
1
7
Common questions
- Is service faster outside lunch hours?
- Reviews mention slow service specifically at lunchtime with many office workers present. No comment on off-peak speed.
- Do they use fresh ingredients or pre-prepared food?
- One reviewer observed pre-prepped food being microwaved in-store, raising questions about on-the-spot cooking during peak times.
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Specialty Coffee
22 low data
DoubleU Coffee
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee